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Riverfront Chalets' Terms & Conditions        Skip to Rafting Newfoundland's Terms & Conditions



Cancellations: Due to our remote location there may be periods in which a reliable internet connection is not possible. We do however have coverage from the Bell

Chalet Selection: Please keep in mind that although we will make every effort to ensure you get the chalet you selected at the time of your reservation situations may arise that will force us to change your reserved chalet.

Check-in : Check-in 3:00pmCheck-out 12:00pm

Cleaning Fee: Although general housekeeping is included in your room rental, failure to wash your dishes and wipe down the kitchen will result in a minimum $25 cleaning fee on your credit card.

Damages: You will be responsible for any damages to the chalets, furnishings, property or equipment by yourself or your guests. The credit card on file will be charged for damages incurred.

Deposit: 25% deposit is due upon booking in order to guarantee your reservation.

Gift Certificates: Gift Certificates are non-refundable, but are transferable and can be applied to any of our products or services.

Hot Tub: The outdoor hot tub seats six people, and is EXCLUSIVELY for chalet clients. Please do not exceed this limit as it will cause water to overflow from the tub. If the tub loses too much water, the tub will not be able to self-clean and the chemical balance will be interrupted. Correcting this imbalance can take up to 24hrs, during which the hot tub will not be available for you or other guests. In the event that you exceed the 6-person capacity of the hot tub, you could be charged a maximum $200 fee on your credit card to cover the cost of correcting the issue.

Minimum Stay: Please note that our Vacation Home requires a minimum night stay of three nights. For the chalets, there is a minimum stay of two nights on Friday and Saturday nights.

Pet Policy: We are unable to accommodate pets in the chalets due to possible allergens. Allowing animals of any kind in your chalet will result in a minimum $250 fee on your credit card for extra cleaning and fumigating.

Smoking Policy (general): For a clean and healthy living environment, our chalets are smoke-free. Any smoking in chalets will result in a minimum $250 fee on your credit card for extra cleaning and fumigating.

Visitors: Guests are welcome to have up to FOUR extra visitors during their stay. Please note that visitors must be off-site by 10:00pm and visitors may NOT use the hot tub.

*** TERMS & CONDITIONS MAY CHANGE WITHOUT NOTICE ***

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TransCanada Highway (Rte 1) @ Aspen Brook, 20km West of Grand-Falls-Windsor, NL
Phone: 709-486-0892 GPS: 48.949783, -55.914517
Contact the team at Riverfront Chalets!